Showing 1 - 20 out of 49
Page 1 out of 3
| Code | Name |
|---|---|
|
SIR20216
|
Certificate II in Retail Services
|
|
SIR30216
|
Certificate III in Retail
|
|
SIRRINV001
|
Receive and handle retail stock
|
|
SIRRMER001
|
Produce visual merchandise displays
|
|
SIRXCEG001
|
Engage the customer
|
|
SIRXCEG002
|
Assist with customer difficulties
|
|
SIRXCEG003
|
Build customer relationships and loyalty
|
|
SIRXCEG004
|
Create a customercentric culture
|
|
SIRXCEG005
|
Maintain business to business relationships
|
|
SIRXCEG006
|
Provide online customer service
|
|
SIRXCEG008
|
Manage disrespectful, aggressive or abusive customers
|
|
SIRXCOM001
|
Communicate in the workplace to support team and customer outcomes
|
|
SIRXCOM002
|
Work effectively in a team
|
|
SIRXIND001
|
Work effectively in a service environment
|
|
SIRXIND003
|
Organise personal work requirements
|
|
SIRXMKT001
|
Support marketing and promotional activities
|
|
SIRXMKT006
|
Develop a social media strategy
|
|
SIRXOSM002
|
Maintain ethical and professional standards when using social media and online platforms
|
|
SIRXOSM003
|
Use social media and online tools
|
|
SIRXPDK001
|
Advise on products and services
|
