RTO Resources for SITXCCS008 Develop and manage quality customer service practices

SITXCCS008 Develop and manage quality customer service practices RTO Learning Materials

Secure new training resources for the in-demand SITXCCS008 Develop and manage quality customer service practices resources!

These SITXCCS008 Develop and manage quality customer service practices training materials are equipped with the following features to help your RTO deliver excellent training:

• Contextualisable, Editable, Rebrandable Forms
• Print or Upload to your Learning Management System
• Unlimited Digital Student License

Inclusions vary from unit to unit, but typically include:

• Learner Guides
• Assessment Tools
• Assessment Benchmarks
• Mapping Guide

Many units also include:

• Session Plan
• PowerPoint Presentations

Enquire now for FREE resource samples and more information about the SITXCCS008 Develop and manage quality customer service practices training resources!

SITXCCS008 RTO Materials

Your new SITXCCS008 Develop and manage quality customer service practices training resources come with an unlimited student license for delivering training within your RTO.

You will receive materials in editable digital format, and you are free to contextualise, edit, reformat, rebrand and make other modifications to adapt these training resources to your needs – essential for your compliance with the Standards for RTOs.

You have the option to distribute these training resources via your LMS or other convenient digital delivery methods or print hard copies for distribution in the classroom – your choice!

These resources are supplied “as-is, where-is” now for a heavily discounted price. Inclusions for this catalogue do vary unit by unit. Please contact us before purchasing for clarification on the exact inclusions, including any rebranding and improvements made by RTO Learning Materials to date.

Our team will be happy to provide examples of full units before purchase so you can evaluate the content and its suitability for your needs.

SITXCCS008 Learner Resources

Your RTO training materials include the following learner materials:

Learner Guides

Contain information and formative assessments to help your students develop their skills and knowledge.

Learner Assessment Tools

Summative assessment tasks such as assignments, projects, exams, tests, practical observations, and case studies to assess your students’ competency.

PowerPoint Presentation

Includes the key learning points to support your course delivery. Trainers can use this as visual aid when presenting in the classroom or webinars.

SITXCCS008 Assessment Tools

Your training resources include these useful assessment resources:

Benchmark Answers & Other Assessment Answers

Includes answers to exams, tests and other assessment tasks and benchmarks to practical observations.

Mapping Guide

A matrix mapping assessment tasks to the unit requirements.

As with any training resource from any resource publisher, we recommend validating the tools and contextualising them to your proposed delivery methods. Validation is a critical process to ensure your team understands and is satisfied with the compliance of all assessments.

These resources provide an excellent set of tools to help set up your SITXCCS008 course and are the perfect starting point for further contextualisation to your exact needs!

Save hundreds of hours of work and get your course up and running much sooner than if you were starting from scratch.

Enquire Now!

Fill out the form so that our team can get in touch with you as soon as possible and provide you with a full info pack and free resource samples!

This unit is included in the SIT60316 Advanced Diploma of Hospitality Management qualification.

About RTO Learning Materials

Some of the training resources were developed by RTO Learning Materials with some materials rebranded from Careers Australia. Learn more about the terms of sale of these resources here.

For more information about the including currency, vocational outcomes, elements, performance criteria, unit requirements, course packaging and go to training.gov.au.