RTO Resources for ICTWOR308 Provide customer service to telecommunications customers

ICTWOR308 Provide customer service to telecommunications customers RTO Resources

Get these first-class ICTWOR308 Provide customer service to telecommunications customers RTO materials from one of Australia’s leading training resource developers. Developed by a team of skilled instructional designers, you can rest assured that these training and assessment resources are of the highest quality.

These ICTWOR308 Provide customer service to telecommunications customers training resources will help your RTO deliver a premium training experience. Your new RTO training materials come complete with:

• Learner Resources
• Assessment Kit
• Unlimited Student Licence
• Adaptable to Online Learning Feature
• Fully Editable Format

Your RTO can easily modify, contextualise, customise, and distribute your brand-new training resources without the extra hassle.

Enquire now for free resource samples and more information about our range of RTO learning materials training resources!

ICTWOR308 Provide customer service to telecommunications customers RTO Materials

When you get these ICTWOR308 Provide customer service to telecommunications customers training resources, you’ll be able to deliver training to an unlimited number of students within your organisation with no ongoing fees.

Delivered in a fully editable digital format, these learner and assessment resources are easy to contextualise and are adaptable to online learning.

These ICTWOR308 Provide customer service to telecommunications customers RTO learning resources and assessment tools come with detailed benchmarks and are synchronised with the latest
standard practices.

Industry professionals have also validated your new training resources to ensure they are up to industry standards.

ICTWOR308 Provide customer service to telecommunications customers Learner Resources

The learner resources typically include the following:

• Trainer Manual
• PowerPoint Presentation
• Class Activities Book
• Self-Study Guide
• Session Plan

These learning materials have relevant information with performance criteria and knowledge evidence of the unit so students can better understand a particular unit. Trainers can also provide a more engaging learning environment with the assistance of these course materials and help students progress through the course more efficiently.

ICTWOR308 Provide customer service to telecommunications customers Assessment Tools

The assessment tools typically include the following:

• Student Assessment Pack
• Trainer Assessment Pack/Marking Guide
• Work Placement Assessment (only on select training resources)
• Mapping Information

Your trainers will have comprehensive instructions complete with outlines and benchmarks required for each assessment task. Effectively judge students’ competencies with these comprehensive and detailed assessment materials.

Enquire Now!
Fill in the form to receive a full info pack and free resource samples or contact us to learn more information.

This unit is included in the ICT20219 Certificate II in Telecommunications Network Build and Operation qualification.