FNSILA514 Negotiate and affect settlement relating to loss situation, damage or injury
FNSINC311 Work together in the financial services industry
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSINC412 Apply and maintain knowledge of financial products and services
FNSINC511 Conduct financial product research to support product recommendations
FNSINC513 Identify and apply complex ethical decision making to workplace situations
FNSINC514 Apply ethical frameworks and principles to make and act upon decisions
FNSINC611 Apply economic principles to work in the financial services industry
FNSINC612 Interpret and use financial statistics and tools
FNSISV405 Analyse insurance claims
FNSISV408 Manage handling and settlement of routine insurance claims for retail clients
FNSORG411 Conduct individual work within a compliance framework
FNSORG501 Develop and manage a budget
FNSORG506 Prepare financial forecasts and projections
FNSORG512 Develop, implement and monitor policy and procedures
FNSORG601 Negotiate to achieve goals and manage disputes
FNSORG602 Develop and manage financial systems
FNSPAY511 Process salary packaging arrangements and additional allowances in payroll
FNSPAY512 Process superannuation payments in payroll
FNSPAY513 Process complex employee terminations in payroll
FNSPAY514 Interpret and apply knowledge of industrial regulations relevant to payroll
FNSPAY515 Interpret and apply knowledge of taxation systems relevant to payroll
FNSPRM605 Establish or review marketing, client services and supplier relationships
FNSPRM611 Monitor and review organisational system compliance with legislation and regulations