TLII0005 Apply customer service skills
TLII3022 Provide customer service in rail operations
TLII4001 Coordinate quality customer service
TLII5018 Manage customer service
TLIJ0003 Apply quality systems
TLIJ2001 Apply quality procedures
TLIJ3005 Sample, inspect and test products to specifications
TLIK2010 Use infotechnology devices in the workplace
TLIL0004 Apply conflict and grievance resolution strategies
TLIL0005 Assess and confirm customer transport requirements
TLIL0007 Complete workplace induction procedures
TLIL0010 Implement a track occupancy authority
TLIL0012 Promote effective workplace practice
TLIL0027 Ensure competency of rail safety workers
TLIL2060 Complete induction to the transport industry
TLIL4009 Manage personal work priorities and professional development
TLIL5019 Implement and monitor transport logistics
TLIL5020 Develop and maintain operational procedures for transport and logistics enterprise
TLIL5026 Manage export logistics
TLIL5057 Maintain, monitor and improve transport operations systems
TLILIC0001 Licence to transport dangerous goods by road
TLILIC0003 Licence to operate a forklift truck
TLILIC0004 Licence to operate an order picking forklift truck
TLILIC0005 Licence to operate a boom-type elevating work platform (boom length 11 metres or more)
