SITXCCS016 Develop and manage quality customer service practices RTO Resources
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SITXCCS016 Develop and manage quality customer service practices RTO Materials

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The SITXCCS016 Develop and manage quality customer service practices is current.

SITXCCS016 Develop and manage quality customer service practices RTO Learning Materials

Get the latest SITXCCS016 Develop and manage quality customer service practices training materials from one of the most trusted resource developers— Precision RTO Resources. Estimated Date of Completion: September 2022.

These learning and assessment resources were made to help your RTO deliver only the best training experience.

Your SITXCCS016 RTO training materials include:

  • Learner Resources
  • Learner Assessment Workbook
  • Assessor Assessment Workbook
  • Trainer Manual
  • PowerPoint Presentations
  • Access to Simulated Business

In addition to these great training tools, your SITXCCS016 training resource package is fully editable and has an unlimited digital student licence!

Enquire now to learn more about the SITXCCS016 Develop and manage quality customer service practices RTO training resources and get free resource samples.

SITXCCS016 RTO Training Materials

The SITXCCS016 Develop and manage quality customer service practices training resources are delivered in an editable digital format so you can adjust, rebrand, modify, and contextualise your training resources with ease.

You’ll also be able to print or upload these training resources to your Learning Management System (LMS) for hassle-free and stress-free distribution.

Best of all, your new assessment materials come with an unlimited digital student licence, so you won’t have to pay any ongoing student fees.

Here’s what you can expect from these training resources:

 

SITXCCS016 Develop and manage quality customer service practices Learner Resources

Your new SITXCCS016 Develop and manage quality customer service practices training and assessment materials come complete with high-quality learner resources so you can provide an unparalleled training experience to your students.

Learner Guides

Consist of formative assessments to help your students develop relevant skills and knowledge about the course.

PowerPoint Presentations

Include vital learning points to support your course delivery.

Access to Simulated Business Site

Includes additional documents (e.g., templates, forms, policies, schedules, client records, workplace documents) to help your students complete your assessments.

 

SITXCCS016 Develop and manage quality customer service practices Assessment Tools

The SITXCCS016 Develop and manage quality customer service practices assessment tools have undergone rigorous validation and quality assurance processes to ensure your materials are up to scratch. These assessment tools provide standard benchmarks and help your RTO provide evidence to improve efficiency and effectiveness.

Your new SITXCCS016 training materials include:

Learner Assessment Workbooks

Include projects, tasks, practical observations, short answers, and case studies to efficiently assess your students’ competency.

Assessor Assessment Workbooks

Contain benchmark answers for the Learner Assessment documents and will help guide your trainers or assessors when evaluating the competency of your students.

Trainer Manuals

Consist of answers to the formative assessments found in the Learner Assessment documents for trainers to easily identify where students need more support.

Rectification Assistance Guarantee

In the unlikely event that you experience issues with the assessment tools at an official regulatory audit, we will assist with rectifications at no charge, however, terms and conditions still apply.

For more information, don’t hesitate to get in touch. Fill in the form and we’ll get back to you shortly!

About Precision RTO Resources

Precision RTO Resources owns, licenses, warranties, and supports these RTO materials. Please check the license terms here for more information.

For more information about the SITXCCS016 Develop and manage quality customer service practices training package, check out the SITXCCS016 Develop and manage quality customer service practices page on training.gov.au.