The new 2020 BSB Business Services Training Package (BSB Training Package Version 7.0) is a substantial update, affecting most qualifications and units in the training package. The BSB training package is one of the most popular areas of training with both RTOs and students, in fact approximately 80% of Australian RTOs have at least one Business Services training component on scope. Business Services units are also packaged into qualifications and skillsets across many industries.
It’s fair to say almost all RTOs in Australia (either directly or indirectly) will be affected by the 2020 BSB Business ServicesTraining Package update!
PwC’s Skills for Australia has released the Case for Endorsement document showing the changes endorsed by the Australian Industry Skills Committee (AISC) in the BSB Business Services Training Package Version 7.0. The changes reflect the identified needs for new skills and knowledge in the industry.
To summarise the document:
- A total of 33 qualifications and 283 units of competency from Version 6.0 of the training package will be updated.
- There are no newly created qualifications, but there are 20 newly created units in Version 7.0.
- Skills for Australia have been directed to apply for an extended transition period by the BSB Industry Reference Committee – they will be seeking an 18-month transition period for all training products in scope.
- The update is split into two projects – “Technical Skills” and “Enterprise Skills” – so be sure to review BOTH projects to understand all upcoming changes.
- The project was submitted to the ASIC for endorsement and approved at their August 2020 meeting.
- The expected release date on training.gov.au for the BSB Training Package Version 7.0 is mid-October 2020.
- One of the most notable changes is a major consolidation of qualifications reducing the overall number of qualifications in the training package.
- Many popular qualifications will be NOT Equivalent meaning RTOs will need to reapply for scope of registration.
What Can I Expect from the New BSB Training Package?
The AISC has endorsed updates to the following 33 qualifications:
| New Qualification Codes | Old Qualification Codes | Equivalent/ Not Equivalent |
| BSB10120 Certificate I in Workplace Skills | BSB10115 Certificate I in Busines | NE |
| BSB20120 Certificate II in Workplace Skills | BSB20115 Certificate II in Business BSB20215 Certificate II in Customer Engagement |
NE |
| BSB30120 Certificate III in Business | BSB30415 Certificate III in Business Administration BSB30115 Certificate III in Business BSB30215 Certificate III in Customer Engagement BSB30815 Certificate III in Recordkeeping BSB30915 Certificate III in Business Administration (Education) BSB31115 Certificate III in Business Administration (Medical) |
NE |
| BSB30220 Certificate III in Entrepreneurship and New Business | BSB30315 Certificate III in Micro Business Operations | E |
| BSB30320 Certificate III in Legal Services | BSB31015 Certificate III in Business Administration (Legal) | NE |
| BSB30420 Certificate III in Library and Information Services | BSB31215 Certificate III in Library and Information Services | NE |
| BSB40120 Certificate IV in Business | BSB40215 Certificate IV in Business BSB40315 Certificate IV in Customer Engagement BSB40515 Certificate IV in Business Administration BSB40615 Certificate IV in Business Sales BSB41115 Certificate IV in International Trade BSB41618 Certificate IV in Business (Procurement) BSB41715 Certificate IV in Recordkeeping BSB42315 Certificate IV in Environmental Management and Sustainability |
NE |
| BSB40220 Certificate IV in Aboriginal and Torres Strait Islander Governance | BSB41915 Certificate IV in Business (Governance) | E |
| BSB40320 Certificate IV in Entrepreneurship and New Business | BSB42618 Certificate IV in New Small Business BSB42518 Certificate IV in Small Business Management |
E |
| BSB40420 Certificate IV in Human Resource Management | BSB41015 Certificate IV in Human Resources | NE |
| BSB40520 Certificate IV in Leadership and Management | BSB42015 Certificate IV in Leadership and Management | E |
| BSB40620 Certificate IV in Legal Services | BSB42215 Certificate IV in Legal Services | NE |
| BSB40720 Certificate IV in Library and Information Service | BSB42115 Certificate IV in Library and Information Services | NE |
| BSB40820 Certificate IV in Marketing and Communication | BSB42415 Certificate IV in Marketing and Communication | NE |
| BSB40920 Certificate IV in Project Management Practice | BSB41515 Certificate IV in Project Management Practice | E |
| BSB50120 Diploma of Busines | BSB50215 Diploma of Business BSB50415 Diploma of Business Administration BSB60815 Advanced Diploma of Recordkeeping BSB50315 Diploma of Customer Engagement BSB50815 Diploma of International Business BSB51518 Diploma of Business (Procurement) BSB51715 Diploma of Recordkeeping |
NE |
| BSB50220 Diploma of Aboriginal and Torres Strait Islander Governance | BSB50715 Diploma of Business (Governance) | E |
| BSB50320 Diploma of Human Resource Management | BSB50618 Diploma of Human Resources Management | NE |
| BSB50420 Diploma of Leadership and Management | BSB51918 Diploma of Leadership and Management | E |
| BSB50520 Diploma of Library and Information Services | BSB52115 Diploma of Library and Information Services | NE |
| BSB50620 Diploma of Marketing and Communication | BSB52415 Diploma of Marketing and Communication | NE |
| BSB50720 Diploma of Paralegal Services | BSB52215 Diploma of Legal Services | NE |
| BSB50820 Diploma of Project Management | BSB51415 Diploma of Project Management | E |
| BSB50920 Diploma of Quality Auditing | BSB51615 Diploma of Quality Auditing | NE |
| BSB60120 Advanced Diploma of Business | BSB60215 Advanced Diploma of Business | NE |
| BSB60220 Advanced Diploma of Conveyancing | BSB61115 Advanced Diploma of Conveyancing BSB52015 Diploma of Conveyancing |
NE |
| BSB60320 Advanced Diploma of Human Resource Management | BSB60915 Advanced Diploma of Management (Human Resources) | NE |
| BSB60420 Advanced Diploma of Leadership and Management | BSB61015 Advanced Diploma of Leadership and Management | NE |
| BSB60520 Advanced Diploma of Marketing and Communication | BSB61315 Advanced Diploma of Marketing and Communication | NE |
| BSB60720 Advanced Diploma of Program Management | BSB61218 Advanced Diploma of Program Management | E |
| BSB80120 Graduate Diploma of Management (Learning) | BSB80515 Graduate Certificate in Management (Learning) BSB80615 Graduate Diploma of Management (Learning) |
NE |
| BSB80220 Graduate Diploma of Portfolio Management | BSB80415 Graduate Diploma of Portfolio Management | E |
| BSB80320 Graduate Diploma of Strategic Leadership | BSB80215 Graduate Diploma of Strategic Leadership | E |
Notably, this update will consolidate many qualifications to streamline the training package and create a clearer pathway for students studying in the BSB Training Package.
This primarily impacts the main Business stream, where 29 qualifications have been reduced to just 7 qualifications in the new release. Some other more specialised areas such as Conveyancing and Management (Learning) are also affected.
Specialisation streams have been added to the consolidated business qualifications to ensure learners can achieve an equivalent vocational outcome (where needed), plus several new specialisations have been added to address emerging priority areas.
One example of this is at the Certificate II level, where these 2 qualifications:
- BSB20115 Certificate II in Business
- BSB20215 Certificate II in Customer Engagement
Will become just one qualification in the new 2020 BSB Training Package release:
- BSB20120 Certificate II in Workplace Skills
This change will affect many qualifications on topics such as Customer Engagement, Business Administration, International Business, Recordkeeping, Environmental Management and Sustainability, Procurement, and Sales. Be sure to check out the full project document to see how your RTO will be affected.
Twenty new units of competency will be released in the BSB Business Services Training Package Version 7:
| BSBCMM412 | Lead difficult conversations | BSBLEG534 | Take instructions in a legal services environment |
| BSBCNV616 | Comply with tax obligations in a conveyancing transaction | BSBMKG628 | Lead organisational public relations |
| BSBCRT611 | Apply critical thinking for complex problem solving | BSBOPS302 | Identify business risk |
| BSBFIN502 | Manage financial compliance | BSBOPS306 | Record stakeholder interactions |
| BSBINS502 | Coordinate data management | BSBPMG541 | Manage complex projects |
| BSBINS515 | Participate in archiving activities | BSBSUS412 | Develop and implement workplace sustainability plans |
| BSBINS516 | Undertake cataloguing activities | BSBSUS413 | Evaluate and report on workplace sustainability |
| BSBLEG425 | Apply principles of legal project management | BSBTEC203 | Research using the internet |
| BSBLEG531 | Apply legal principles in administrative law matters | BSBTEC601 | Review organisational digital strategy |
| BSBLEG533 | Support alternative dispute resolution processes | BSBTWK601 | Develop and maintain strategic business networks. |
Many new skillsets (28 of these were created for this BSB Training Package):
| BSBSS00095 | Lead Auditor Skill Set | BSBSS00111 | Human Resources Advisor Skill Set |
| BSBSS00096 | Innovation Practice Skill Set | BSBSS00112 | Workplace Technology Skill Set |
| BSBSS00097 | Innovation Leadership Skill Set | BSBSS00113 | Digital Business Administration Skill Set |
| BSBSS00098 | Marketing Foundations Skill Set | BSBSS00114 | Organisational Governance Skill Set |
| BSBSS00099 | Communications and Public Relations Foundations Skill Set | BSBSS00115 | Copyright Management Skill Set |
| BSBSS00100 | Business Operations Support Skill Set | BSBSS00116 | Campaign Management Skill Set |
| BSBSS00101 | Business Operations Management Skill Set | BSBSS00117 | Diversity and Inclusion Skill Set |
| BSBSS00102 | Micro Business Skill Set | BSBSS00118 | Procurement Manager Skill Set |
| BSBSS00103 | New Business Ventures Skill Set | BSBSS00119 | Customer Service Skill Set |
| BSBSS00104 | Small Business Management Skill Set | BSBSS00120 | Administrative Assistant Skill Set |
| BSBSS00105 | Human Resources Foundations Skill Set | BSBSS00121 | Medical Administration Skill Set |
| BSBSS00106 | Introduction to Paralegal Services Skill Set | BSBSS00122 | Compliance Skill Set |
| BSBSS00107 | Marketing and Communication Foundations Skill Set | BSBSS00123 | Records and Information Management Skill Set |
| BSBSS00108 | Marketing and Communication Skill Set | BSBSS00124 | Workplace IT Foundations Skill Set |
| BSBSS00109 | Introduction to Team Management Skill Set | BSBSS00125 | Workplace Foundations Skill Set. |
| BSBSS00110 | Business Development Skill Set |
And 7 qualifications will be deleted:
| BSB30515 | Certificate III in Business Administration (International Education) |
| BSB30615 | Certificate III in International Trade |
| BSB40715 | Certificate IV in Franchising |
| BSB40915 | Certificate IV in Governance |
| BSB50515 | Diploma of Franchising |
| BSB52318 | Diploma of Governance |
| BSB80315 | Graduate Certificate in Leadership Diversity |
Besides these changes, a further 283 units of competency will also be updated from the BSB Business Services Training Package Version 6.0! These massive changes mean that RTOs must immediately take note of how it can affect them and act accordingly.
How Does the BSB Training Package Update Affect My RTO?
With the massive changes made to the BSB training package to accommodate changes in the needs of learners, your RTO must adapt and act to stay up to date.
- Non-equivalent qualifications
- You will need to reapply for scope
- You will need to get training materials written for the NEW unit standards (it’s not possible to change the code and keep delivering even if units are equivalent – there will be changes to Elements & Performance Criteria, Knowledge Evidence, etc that MUST be addressed in your new training resources)
- Check-in on the project status soon to see if it is already released
- Make a plan for all your qualifications that will be affected
What Can My RTO Do?
What you can do now to get on top of these changes is consult experts in the industry, identify new opportunities, adjust or redevelop your training strategy, source or develop your RTO training resources and assessment materials, etc. Ideally, you should start planning and preparing for additions to scope applications – meaning getting training resources now so you are able to create your TAS, prepare your application and submit as soon as possible after the qualifications are released to TGA mid-October 2020.
Getting new BSB training and assessment materials is a must because many of the qualifications and units in the Business Services Training Package Version 7.0 are Not Equivalent to the qualifications and units from the previous training package. This means that even if you had the old course on your scope, you must submit a new scope application to be able to deliver the new 2020 qualifications.
It is important for RTOs to react ASAP. If you are one of the first RTOs to offer the new courses you gain a massive competitive advantage. Our management team has over a decade of marketing accredited courses, and student demand for the superseded qualifications will “fall off a cliff” very quickly when the new qualifications are released. Word will get out within weeks or months of the updates and students will be demanding the new course – if you were about to enrol in a course, would you choose to study a superseded and not-equivalent course? The reality is students want to maximise their time and money investment in training, so will seek out the latest qualifications. RTOs that fail to adapt can see their enrolments and revenues drop off sharply.
If you want to save your RTO time and development costs, and be one of the first RTOs to market with the updated qualifications and units, then don’t hesitate to give us a call at 1300 626 556 / +617 3036 1283 or email at contact@precisiongroup.com.au. This is the single biggest change to the VET industry in years, and an amazing opportunity for RTOs that act quickly and get the changeover right…
For more information, review the two project plans on the Skills for Australia website:
PwC’s Skills for Australia Business Services – Technical Skills Page
https://www.skillsforaustralia.com/project-page/business-services-enterprise-skills/
PwC’s Skills for Australia Business Services – Enterprise Skills Page
https://www.skillsforaustralia.com/project-page/technical-skills/
