SITTTVL003 Provide advice on Australian destinations
SITTTVL004 Sell tourism products or services
SITTTVL005 Prepare customer quotations
SITTTVL006 Book tourism products and process documentation
SITTTVL007 Use a computerised reservations or operations system
SITTTVL008 Source airfares and issue tickets for domestic flights with eLearning Resources
SITTTVL009 Construct international airfares
SITTTVL011 Provide specialist advice on cruises with eLearning Resources
SITTVAF010 Fill LPG gas cylinders
SITXCCS009 Provide customer information and assistance
SITXCCS010 Provide visitor information
SITXCCS011 Interact with customers
SITXCCS012 Provide lost and found services
SITXCCS013 Provide club reception services
SITXCCS014 Provide service to customers
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCCS017 Use a computerised booking system
SITXCOM006 Source and present information
SITXCOM007 Show social and cultural sensitivity
SITXCOM008 Provide a briefing or scripted commentary
